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1. What was the main reason you contacted the Growth Hub?  






2. On a scale of 1 to 5, where 1 is very dissastisfied and 5 is very satisfied, how satisfied were you with the outcome of the advice/support you received from the Growth Hub?  

very dissatisfied neutral very satisfied

2a. Please outline why you gave this rating for the outcome of the advice/support you received from the Growth Hub?

3. On a scale of 1 to 5, where 1 is very dissastisfied and 5 is very satisfied, how satisfied were you with the service you received from the Growth Hub?  

very dissatisfied neutral very satisfied

3a. Please outline why you gave this rating for the service you received from the Growth Hub?

4. On a scale of 1 to 5, where 1 is very strongly disagree and 5 is strong agree, do you agree or disagree with the following statements (select one for each row)?    

The Growth Hub Advisor listened to my needs
strong disagree neither agree or disagree strongly agree
The Growth Hub Advisor understood my needs
strong disagree neither agree or disagree strongly agree

5. What actions have you taken since contacting the Growth Hub? (select all that apply)









5a. Please provide more details regarding the actions you have taken since contacting the Growth Hub (optional)

6. Thinking about the actions you have taken, how would you say that the Growth Hub helped you to take action? (select one only)  






7. On a scale of 1 to 5, where 1 is very unlikely and 5 is very likely, in the absence of Growth Hub support, how likely are you to have undertaken the same activity?  

very unlikely neither likely or unlikely very likely

8. On a scale of 1 to 5, where 1 is very unlikely and 5 is very likely, in the absence of Growth Hub support, how likely are you to recommend the Growth Hub service to other businesses?  

very unlikely neither likely or unlikely very likely

8a. In the space below, please give a reason for your answer:

9. Could the Growth Hub Service be improved?  


10. In the space below, please outline how you think the Growth Hub Service could be improved.

11. Would you be willing to be contacted by a representative of the Growth Hub for possible inclusion as a brief case study in Growth Hub marketing materials aimed at other pre-startups/ start-ups/local businesses? (Select one only)  


11a. If yes, please provide your contact details: Please note that if you do share your details, they will only be used by a representative of the Growth Hub for possible inclusion as a brief case study in Growth Hub marketing materials.

Name:

Email address:

Telephone number:

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